Delivery
We only ship our products within the Netherlands. Orders placed before 17:00 will be shipped within 1-3 working days. You’ll receive a shipping confirmation when your order is on its way, and with a bit of luck, you’ll receive your Amsterdam Cosmetic Clinic order the next day!
Cancellation
It's not possible to cancel orders after they have been paid for.
Shipping costs
- Shipping within the Netherlands: €6,95.
- Good news: with an order above €99,-, we ship your package for free!
Returns
We hope that you love your Amsterdam Cosmetic Clinic product(s) as much as we do. However, if for any reason you wish to return any or all products within your order, you have seven (7) days after the order has been delivered to do so. We will gladly issue a refund if the return conditions (noted below) have been met:
- Please send an e-mail to info@amsterdamcosmeticclinic.com with your order number and the reason for the return.
- Shipping costs are non-refundable.
- Please note that products must be returned unused, undamaged, and in their original packaging, which must remain sealed and thereby unopened.
- Please make sure you choose an appropriate cardboard shipping box for your return to prevent the content(s) from being damaged while in transit.
- Please arrange a return shipment using a carrier of your choice. We apologize - you must bear the return shipping costs, which are non-refundable.
- It's also possible to return your items to our clinic (Stadhouderskade 66H, Amsterdam).